We strive to provide reliable and uninterrupted service to our customers. However, there may be instances where external events beyond our control may cause delays or failures in our service. These events can include cyberattacks, exchange outages, or other unforeseen circumstances.
While we understand the frustration and inconvenience that these events may cause, we want to assure you that we are not liable for any disruptions to our service caused by these external events. We have taken all necessary precautions to protect our systems and infrastructure, but unfortunately, we cannot control the actions of external parties.
In the event of an external event that impacts our service, we will do our best to notify you as soon as possible. We will also work diligently to mitigate any impacts and restore our service to its full functionality. Our team is well-equipped to handle these situations and will work around the clock to minimize any disruptions to your experience.
Do you need more information?
Explore these resources:
FAQ: Quick answers to common questions.
Setup Guide: Step-by-step instructions for new users.
Strategy Guides: Detailed explanations of our trading products.
Exchanges: Explore our supported list of exchanges.
Bot Explorer: Select and activate your preferred strategy.
API Key Guides: Learn to generate and manage API keys.
Trading Guidelines: Understand our policies and expectations.
Automated Trading Guide: Insights on mechanics and risks.
All about cryptobots.io: Learn about our company and mission.
Profit Share: Manage your earnings and payments.
Affiliate Network: Track your referrals and commissions.
My Bots: Monitor your active trades and their performance.
In-app Help: Access tutorial videos and help guides.
Glossary: Definitions for cryptocurrency and trading terms.