Welcome to our help center! We are here to assist you with any questions or concerns you may have. Our goal is to provide you with the best possible support experience, so please don't hesitate to reach out to us.
Immediate Assistance
If you have a question or concern that requires immediate attention, feel free to use our chat box.
AI Assistance
We understand that sometimes you may have questions outside of our regular business hours. That's why we have trained our AI to assist you with any service-related questions or issues. Our AI is constantly learning and improving, so you can trust that you will receive accurate and helpful responses.
Human Support
While our AI is always available to help, we also have a dedicated team of support specialists ready to assist you. You can connect with them directly through the chat, and they will be happy to address any concerns you may have.
Contact Support
If you prefer to reach out to our support team through a different channel, you can also create a ticket by visiting our support portal. Just make sure you are logged into your account when doing so, as this will help us better assist you.
Email Support
If you have a more complex issue or prefer to communicate through email, you can also create a ticket by emailing us at support@cryptobots.io. Our team will respond to your inquiry as soon as possible.
Do you need more information?
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Explore these resources:
FAQ: Quick answers to common questions.
Setup Guide: Step-by-step instructions for new users.
Strategy Guides: Detailed explanations of our trading products.
Exchanges: Explore our supported list of exchanges.
Bot Explorer: Select and activate your preferred strategy.
API Key Guides: Learn to generate and manage API keys.
Trading Guidelines: Understand our policies and expectations.
Automated Trading Guide: Insights on mechanics and risks.
All about cryptobots.io: Learn about our company and mission.
Profit Share: Manage your earnings and payments.
Affiliate Network: Track your referrals and commissions.
My Bots: Monitor your active trades and their performance.
In-app Help: Access tutorial videos and help guides.
Glossary: Definitions for cryptocurrency and trading terms.