Immediate Assistance
If you have a question or concern that requires immediate attention, feel free to use our chat box.
AI Assistance
Ask Our AI: Our AI is trained on all relevant data and is here to assist you with any service-related questions or issues.
Human Support
Contact Support: You can also connect directly with our support team through the chat. Our team is available and ready to help you with any concerns.
Email Support: If you prefer, you can create a ticket here: intercom.help/cbio/en/tickets-portal, just make sure you are logged into you account when doing so.
Do you need more information?
Explore these resources:
FAQ: Quick answers to common questions.
Setup Guide: Step-by-step instructions for new users.
Strategy Guides: Detailed explanations of our trading products.
Exchanges: Explore our supported list of exchanges.
Bot Explorer: Select and activate your preferred strategy.
API Key Guides: Learn to generate and manage API keys.
Trading Guidelines: Understand our policies and expectations.
Automated Trading Guide: Insights on mechanics and risks.
All about cryptobots.io: Learn about our company and mission.
Profit Share: Manage your earnings and payments.
Affiliate Network: Track your referrals and commissions.
My Bots: Monitor your active trades and their performance.
In-app Help: Access tutorial videos and help guides.
Glossary: Definitions for cryptocurrency and trading terms.