Possible exchange connection errors and how to fix them.
These are most of the possible reasons we can't connect to your exchange’s API.
API keys are not valid or incorrect | There is a problem with the connection. Please delete the API and create new ones following the step-by-step instructions in our “API creation guides.” |
| All or some of the permissions needed for cryptobots.io to trade are not enabled when creating API keys. |
| The available balance to trade is below the minimum required by cryptobots.io |
Do you need more information?
Explore these resources:
FAQ: Quick answers to common questions.
Setup Guide: Step-by-step instructions for new users.
Strategy Guides: Detailed explanations of our trading products.
Exchanges: Explore our supported list of exchanges.
Bot Explorer: Select and activate your preferred strategy.
API Key Guides: Learn to generate and manage API keys.
Trading Guidelines: Understand our policies and expectations.
Automated Trading Guide: Insights on mechanics and risks.
All about cryptobots.io: Learn about our company and mission.
Profit Share: Manage your earnings and payments.
Affiliate Network: Track your referrals and commissions.
My Bots: Monitor your active trades and their performance.
In-app Help: Access tutorial videos and help guides.
Glossary: Definitions for cryptocurrency and trading terms.